Updated on April 30th, 2025
Privacy Statement
Shenzhen Salubris Pharmaceuticals Co., Ltd. (hereinafter referred to as “Salubris,” “we,” or “the Company”) places great importance on your privacy rights, fully aware of the significance of personal information to you, and is committed to protect the security of your personal information. Please read this Privacy Statement carefully before using the Platform, and confirm that you have fully understood and agreed to this Privacy Statement before starting to use the platform.

This Privacy Statement aims to inform you about the types of personal information we may collect when you visit our website or use our other online resources (such as when you use our official WeChat account, mini programs, official website, mobile applications, or when you contact us); when you participate in our activities or otherwise interact with us in other ways; and when you provide us with products or services or establish other forms of collaboration with us. It also covers the types of personal information we may colloect, and the methods by which we collect, use, or share your personal information, the measures we take to protect your personal information, and how we provide you with channels to exercise your rights with respect to your personal information.

In certain specific circumstances—such as when you use a specific Salubris online resource or participate in a particular activity—we may provide you with a separate Personal Information Processing Notice and Consent Form to inform you of how we will handle your personal information in that specific circumstances. The relevant provisions of this Privacy Statement also apply to such specific circumstances, unless the separate Personal Information Processing Notice and Consent Form explicitly excludes the application of this Privacy Statement. In case of any conflict or inconsistency between the separate Personal Information Processing Notice and Consent Form mentioned above and this Privacy Statement, the separate notice shall prevail in principle, unless otherwise stated or agreed.

Please note that our online resources or services may contain links to third-party websites, mobile applications, or services. This Privacy Statement does not cover such contents, and we are not responsible for third-party websites, mobile applications, or services. The provision or inclusion of links to any such websites or resources in our products or services does not imply endorsement by us or our affiliates of such websites or resources. Therefore,  we recommend that you carefully review the privacy statements, policies, or terms applicable to those third parties before providing any information to such third parties to understand how they process your personal information.

This Privacy Statement is formulated in accordance with the applicable personal information protection laws and regulations of the People’s Republic of China. The "personal information" in this Privacy Statement refers to various information recorded electronically or in other forms that is related to an identified or identifiable natural person, excluding information that has been anonymized.
If you have any questions or concerns about how we handle your personal information, please feel free to contact us using the contact details provided at the end of this Privacy Statement.


What personal information about you will we collect and use?
1. Personal information you voluntarily provide
Depending on your different identities (for example, healthcare professional, job applicant, patient, distributor, supplier, or an employee of a partner organization etc.), you may voluntarily provide us with your personal information in different business scenarios. For details, please refer to the Personal Information Processing Notice and Consent Form or other notification letters provided by us or our partners.
If you submit any personal information relating to other individuals to us, you represent that you have the authority to do so and to permit us to use such information in accordance with this Privacy Statement.

Personal information we collect automatically
When you visit our website or other online resources, we may automatically collect certain information from your device.
This information is generally collected through the cookies or similar tracking technologies that we use.

Personal information we collect from third parties
We may collect and use your personal information from third parties. We will process such personal information in compliance with applicable laws and regulations, after confirming the legitimacy of the source of the personal information and in accordance with our agreements with the relevant third parties.

Personal Information We Collect from Public Sources
For purpose of developing market strategies or conducting internal business verification processes, we may need to obtain your publicly available personal information from public channels—such as hospital official websites, partner company websites, government websites, and public judicial document websites etc. We will process such information within the scope of reasonableness and legality.
Sensitive personal information refers to personal information that, if disclosed or illegally used, could easily lead to infringement of a natural person’s dignity or endanger personal or property safety. This includes biometric data, religious beliefs, specific identities, medical and health information, financial accounts, travel records, as well as personal information of minors under the age of 14. We will only process your sensitive personal information for specific purposes and to the extent strictly necessary, and only after obtaining your explicit consent. We will take rigorous protective measures to ensure the security of such information.
In general, the personal information we collect about you will be used solely for the purposes stated in this Privacy Statement or as otherwise informed to you at the time we collect your personal information.

We may collect and use your personal information from third parties. We will process such personal information in accordance with our agreements with the third parties, after verifying the legality of the source of the personal information, and under the conditions complies with relevant laws and regulations.
To Provide You with Products or Services
  We may use your personal information to：
  Operate and manage our business;
  Provide you with information about our products and services;
  Provide online services and/or resources, such as: job opportunities, webinars, and virtual meetings;
  Manage your accounts on our websites or other online resources, and verify your registration;
  Reimburse your expenses or pay for services you provide;
  Provide customer service and respond to your requests or inquiries;
  Provide you with newsletters, articles, announcements, invitations, and other information related to products, brands, health topics, and diseases;
  Communicate with you, for example: inviting you to provide feedback, participate in research, surveys, or attend events;
  Develop our marketing plans and activities.

To Improve Our Products and Services, and Manage Our Business Operations
   We may use your personal information to:
Conduct data analysis and research to improve our products and services;
Track and respond to issues;
Comply with our regulatory and reporting obligations, including those related to adverse events, product complaints, and patient safety;
Maintain the security of our networks and information systems;
Effectively manage our workforce;
Keep records of our interactions with healthcare professionals;
We may combine the information you submit with other information we have collected from you online or offline.

To Fulfill Other Purposes
  We may also use your personal information for the following purposes:
Comply with applicable laws and regulations;
Respond to requirements of relevant government departments or competent authorities;
Audits and investigations.

We use cookies to record your browsing preferences and collect statistical data on website traffic. You may refuse cookies through your browser settings; however, it may affect the availability of certain functions.


Unless otherwise stated, our company’s websites and other online resources are primarily intended for adult users, and we do not collect personal information from minors. If required for specific business purposes, we may collect personal information from minors only after obtaining authorization from their parent or legal guardian (such as adverse reaction reports of minors’ medications, or certain online and offline activities open to minors etc.).
If you are a minor, please ensure that your parent or legal guardian has read this Privacy Statement and has given their consent before you disclose any personal information to our company.
If you are a parent or legal guardian providing us with a minor’s personal information, please carefully read and understand the contents of this Privacy Statement before providing it to us.
If you believe that we have processed your minor child’s personal information without your consent, or if you have any questions or concerns regarding our processing of your minor child’s personal information, please contact us through the contact details provided at the end of this Privacy Statement.

We will only entrust the processing of, provide, disclose or transfer (collectively referred to as “share”) your personal information under legal, reasonable and necessary circumstances.

Within the Salubris Group
We may share your personal information with affiliates of Shenzhen Salubris Pharmaceuticals. Salubris affiliates will use your personal information for the same purposes as we do.

Disclosures Required by Laws and Regulations
We reserve the right to disclose your personal information as required by law when we believe it is necessary or appropriate in order to comply with regulatory requirements, judicial proceedings, court orders, government requests, or other legal processes, or to protect the property, rights, and safety of our customers, the public, Shenzhen Salubris Pharmaceuticals, and other parties. 

Sharing with Suppliers or Partners
We may engage suppliers to provide services and grant them necessary access to personal information. Types of suppliers may include: customer service and support providers, technology vendors, data analysis companies, third-party content platforms, event agencies, media service providers, vendors for managing adverse event reports, and professional advisors (such as lawyers, accountants, and auditors). Suppliers may also include co-promotion partners and health management service partners for products we jointly develop and/or market with other companies, as well as partners providing health management services.

Business Transfers
We may disclose your personal information to any prospective purchaser (and its agents and advisors) of any proposed purchase, merger, or acquisition of any part of our business, provided that we inform such purchaser that your personal information must only be used for the purposes disclosed in this Privacy Statement.
When it comes to merger, acquisition, or bankruptcy liquidation involving the transfer of personal information, we will require the new entity holding your personal information to continue processing your personal information in accordance with the content disclosed in this Privacy Statement.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory requirements.

Shenzhen Salubris Pharmaceuticals Co., Ltd. together with its service providers and partners, will take reasonable measures to protect the personal information we process from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
However, such measures are not 100% effective. Therefore, Salubris makes no guarantee regarding the security of your personal information and, to the maximum extent permitted by law, disclaims all liability and damages arising from any loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your personal information.
We suggest that you take any available precautions to protect the personal information you provide on this website. If you know or have reason to believe that your personal information has been lost, stolen, misappropriated, or otherwise compromised, or if there is any actual or suspected unauthorized use of your personal information, you may contact us through the details provided in the “How to Contact Us” section below.

You have the following rights with respect to our use and processing of your personal information:
Right to be informed about how Salubris processes your personal information.
Right to restrict or refuse the processing of your personal information by Salubris.
Right to access and obtain copies of the personal information we hold about you, or request Salubris to transfer your personal information to a third party when the conditions stipulated by the national cybersecurity authority are met.
Right to request Salubris to correct or supplement inaccurate or incomplete personal information about you.
Right to withdraw your consent to our processing of your personal information. Your withdrawal of consent will not affect the validity of any personal information processing activities that have been carried out based on your consent prior to the withdrawal.
Right to request deletion of your personal information when the processing purpose has been achieved or is no longer necessary to achieve that purpose, or in other legal circumstances arised.

If you wish to exercise any of the above rights, you may contact us through the methods provided in the “How to Contact Us” section below. To protect your privacy and the privacy of others, we may need to verify your identity before completing what you have requested us to do.
Where we process your personal information based on your consent, please note that if you refuse to provide such consent, or if you withdraw your consent after having given it, we may be unable to provide certain services described in the section “How We Collect and Use Your Personal Information.”

Within the scope permitted by applicable laws and regulations, we may be unable to respond to your request to exercise your rights in the following circumstances:
Where your request would conflict with our obligations under applicable laws or regulations;
Where the requested information is directly related to national security or national defense security;
Where the requested information is directly related to public security, public health, or significant public interests;
Where the requested information is directly related to criminal investigations, prosecutions, trials, or enforcement of judgments etc.;
Where it is necessary to safeguard your own or another individual’s life, property, or other significant legitimate rights and interests, but it is difficult to obtain your consent;
Where responding to your request to exercise your rights would cause serious harm to the legitimate rights and interests of yourself or of other individuals or organizations;
Where the requested information involves trade secrets.

Shenzhen Salubris Pharmaceuticals Co., Ltd. (“Salubris”) has a legal obligation to proactively identify adverse events, drug side effects and interactions, lack of drug efficacy, quality complaints, and/or other matters relating to the safety or quality of Salubris products. If you provide us with any information about Salubris products (for example, via our website or platforms), we will evaluate and review your information, which may include information about your health condition, side effects, and (if applicable) your name. For this purpose, if you have any questions, we may also contact you further.
Salubris has a legal obligation to report adverse drug reactions to the relevant drug regulatory authorities. We may also share such information with other Salubris group affiliates. Where the sharing of personal information involves cross-border data transfers, we will obtain your separate consent in accordance with applicable laws and regulations.

We may revise this Privacy Statement from time to time. Any updates to this Privacy Statement will be reflected on this page. We recommend you to review this Privacy Statement periodically. By continuing to use our services after the updates take effect, you are deemed to have agreed to and accepted the updated terms.

If you have any questions or concerns regarding how we use your personal information or this Privacy Statement, you may contact Shenzhen Salubris Pharmaceuticals Co., Ltd. by sending an email to the following address:
 
Shenzhen Salubris Pharmaceuticals Co., Ltd.
Contact Address: Zone A, 4F, 289 Digital Peninsula, No.2 Hongliu Road, Fubao Community, Fubao Sub-district, Futian District, Shenzhen City
Email: wh@salubris.com